CDROM has 5 programs on it: When you received your CDROM, A-2 Technologies has included 5 software programs for you to try. You can try each software program for 45 days, before it expires and stops working. If you bought one program (such as the inventory software), and you show proof of purchase, we will send you the unlock codes for the inventory software only. All of the other software was included on the CDROM, so you can play with it to see if you want to purchase it.
	Registration: All of our Windows 98 to XP software requires you to register the software. All software sent out from A-2 Technologies requires you to register, and everyone receives the "45 Day Trial Period" until you register the software. The registration screen will show up the very first time you run the software. It notifies you that you need to register, to avoid having the software stop running after 45 days. Please fill out the form, and e-mail, fax, or US Postal mail it to us. (E-Mail is the fastest). IMPORTANT! You must provide proof of purchase by showing us your invoice, or packing slip. Each time you send us a registration form, the numbers on the bottom of the form will change. Please do not worry about these changes, as these numbers are for A-2 Technologies only.
	Can you install the software on more than one computer? You can install the software on as many computers as you wish, however, we will only send you one unlocking code per customer. This means the 45 day timer will expire on any additional computer you have installed the software. We offer special pricing for any customer who wishes to install the software on more than one computer in your center. Please contact A-2 Technologies for this special pricing.
	Your vendor changed their prices: What can you do when the vendors prices change every year? We offer a disk that you can install on your computer that will change the prices automatically for Brunswick, AMF, and Quality vendors. We currently have pricing update disks for USA & Canada. If you require a disk for special pricing from another vendor, contact A-2 Technologies for special instructions. For instructions on how to update the prices when you receive the update disk, please click here.
	Software updates: All of our software is on the web for you. You are welcome to download any of the software to get your computer software updated to the latest version for free.
	Import from DOS: If you already own our DOS inventory program (version E.6), you can import your information from the DOS program into the Windows XP program. This will save you days of data input!
	Upgrade to Windows XP: If you are a current DOS inventory version E.6 customer, you can upgrade to the Windows XP version for a special price of $95.00.
	When trying to print any report, you receive two error messages: Crystal Reports: Database Error. Cannot initialize OLE Cannot create DAO DBEngine: To fix this problem, Delete these 3 files in the C:\Windows\System directory:     1. P2BDAO.DLL     2. P2IRDAO.DLL     3. P2CTDAO.DLL Once deleted, you need to install our software (CDROM or Runtime Files) one more time.
	When trying to make a backup, you receive errors: You need to make sure the shortcut is properly created on the desktop.     To create a shortcut on your desktop, do the following:

1. Using the right mouse button, right mouse click on the start menu.

2. Select open, then open the programs menu.

3. Find the A-2 Technologies folder, and double click on it.

4. Find the Inventory Control Icon, right mouse click on it, and drag it while holding the mouse to your desktop. Let go of the mouse, and select "Create shortcut here".

5. Your new shortcut is now created.

You receive an error because your setup package installs a version of the MSVCRT.dll file on your computer that is incompatible with your operating system. RESOLUTION Windows 98 To repair a Windows 98 operating system, you must boot the computer to a command prompt by using a startup disk. Next, manually replace MSVCRT.dll in the C:\Windows\System folder with a copy of the file from the Windows 98 CD or with a copy of the file from a computer that is successfully running Windows 98.

	You receive an error in the time clock program while trying to enter manual time clock entries You receive the error '-2147417848(80010108)' when trying to use the manual time clock program, click the link below to repair the problem. RESOLUTION
	Using Windows Vista, you receive this error message when running our software the first time: Resolution: To solve this issue, click here